Refund Policy

Generally speaking, a Refund Policy addresses the following issues: the timeframe for requesting a refund; whether the refund will be full or partial; the conditions under which the customer will receive a refund; and more.

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Cancellations by Customer

• Cancellations made 24 hours or more before the scheduled pickup time may be eligible for a full refund.

• Cancellations made less than 24 hours before the scheduled pickup time are non-refundable.

• Same-day cancellations or no-shows are non-refundable.

Medical Appointments

• Medical transportation cancellations must be made at least 24 hours in advance to qualify for a refund.

• Late cancellations or missed appointments are non-refundable due to scheduling and availability commitments.

Special Events, Concerts & Long-Distance Rides

• Payments for special events, concerts, private events, and long-distance rides are non-refundable once the booking is confirmed.

• These services require advance scheduling and dedicated availability.

Service Interruptions

Refunds may be issued at the company’s discretion if:

• The service is canceled by Golden Path Transportation, LLC due to unforeseen circumstances

• A significant service failure occurs that prevents completion of the ride

Partial Refunds

Partial refunds may be considered if:

• A trip is shortened due to circumstances beyond the customer’s control

• The service cannot be completed as originally agreed

Non-Refundable Charges

• No-shows

• Last-minute cancellations

• Services already rendered

• Additional wait time, detours, or special requests once service has begun

Refund Processing

• Approved refunds will be issued using the original payment method when applicable

• Refunds may take 5–10 business days to process

Questions About Refunds

For refund inquiries, please contact:
📞 757-808-4771
📧 pathgolden314@gmail.com